» Introduction
In accordance with the University Grants Commission (Redressal of Grievances of
Students) Regulations, 2023, every higher educational institution is mandated to
constitute a Student Grievance Redressal Committee (SGRC). The primary purpose
of the SGRC is to address and resolve grievances raised by students in a fair,
impartial, and time-bound manner. This committee serves as a structured
mechanism to uphold students' rights and ensure a safe, inclusive, and
respectful academic environment. Through this platform, students can voice their
concerns related to academic, administrative, infrastructural, or any other
issues affecting their educational experience.
The SGRC acts as a bridge between students and institutional authorities,
ensuring transparency, accountability, and justice in institutional functioning.
It empowers students while strengthening institutional governance and commitment
to quality education.
» Aims and Objective
- To establish a transparent, fair, and prompt system to address student grievances—academic, administrative, or otherwise—ensuring a supportive educational environment.
- Offer students a formal channel to file grievances—academic, administrative, or admission-related.
- Ensure grievance redressal within a stipulated timeframe.
- Adhere to principles of natural justice throughout the process.
- Maintain confidentiality and prevent victimisation.
- Facilitate appeals through an Ombudsperson if necessary.
» Benefit
- Ensures Justice and Fairness: Provides a fair and impartial platform for students to voice their concerns.
- Promotes Transparency and Accountability: Encourages responsible behaviour by academic and administrative staff through institutional checks.
- Enhances Student Satisfaction: Builds trust in the institution by ensuring that grievances are taken seriously and addressed promptly.
- Upholds Student Rights: Protects students from discrimination, unfair treatment, harassment, and victimization.
- Strengthens Institutional Governance: Helps the college or university improve its academic, administrative, and support systems through feedback.
» Motto
- "Voice with Respect, Justice with Integrity."
- "Listening to Grievance, Acting with Conscience."
- "Student First: Justice, Respect, and Dignity."